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UPDATE MARCH 29, 2020: The Mayor of Amarillo has declared a shelter- in-place order which will go into effect at midnight tonight. The order will remain in place for two weeks and will be re-evaluated at that time. The Amarillo-Area Coronavirus alert is now at Level Red in order to mitigate the spread of the virus. All essential businesses will remain open including healthcare, public infrastructure, government functions, financial institutions, grocery stores, pharmacies, media services, home-based healthcare and others. For complete updates, please go to amarilloalerts.com.

UPDATE MARCH 24, 2020: The City of Lubbock has enacted a Declaration that non-essential personal businesses close today at 6 pm. Those businesses are defined as those which engage in person-to-person services to the public which are not time sensitive and required for the immediate health or safety of the recipient. These include non-essential personal services, retail establishments, entertainment venues, enclosed shopping mall and group meeting spaces. Restaurants may continue drive-thru, take-out and delivery options. Among essential businesses not affected include banks; healthcare providers; grocery, convenience and package stores; pharmacies, day-care facilities; transit and airport facilities, laundromats and dry cleaners and more.

UPDATE MARCH 22, 2020: We have received word that Dallas County has issued new Stay-In-Place orders to help thwart the spread of COVID-19. We are monitoring the DFW area and all our markets to keep you informed. Financial services are considered essential and all our DFW area branches will continue with their “Soft Close” status, limiting access to lobbies by appointment only. Drive Thru lanes, ATM’s and online banking available. As always, we will monitor the situation and place the health and welfare of our customers and employees as our top priority. During this time, please observe physical distancing and stay safe!

EFFECTIVE MARCH 20, 2020: For the health and well-being of our customers and employees, all Happy State Bank lobbies will be “soft closed”, with limited access by appointment only. Our Drive-Thru lanes remain open with regular hours. In some cases, if a branch should be temporarily closed, you will be directed to the nearest location for your banking business.

Our bankers remain available in-person by appointment or through email and by phone. If you need in-person banking, please contact your Happy banker or location below.

We thank you for your business, your trust and your cooperation!

STAY HOME

• You can Bank Happy from your home. Let’s practice common-sense physical distancing.
• Many transactions can be handled over the phone with your banker or branch manager.
• Call 800-447-2265 for our customer service help line.

ACCESSING YOUR ACCOUNTS

If you are not currently enrolled in online banking, please click here to enroll if you have a consumer account or here if you have a business account. If you are having problems with logging in, please visit our login help page. You can always call your banker or our customer service team at 800-447-2265. We will be happy to walk you through the process.

Bank Online

• Check account balances
• Check statements
• Make a transfer between accounts
• Pay bills
• Transfer money to other parties
• Open an account

UseYour Happy Mobile App (get the consumer mobile app or business mobile app)

• Check account balances
• Deposit checks
• Transfer money
• Set up debit card controls and alerts (consumer app only)
• Pay bills
• Open an account (consumer app only)

Drive-Thru Banking

If a lobby is closed or has limited access to protect the health and safety of both customers and employees, our drive-thru lanes will offer the same teller transactions that you get inside the bank.
• Deposits and withdrawals
• Cashiers checks
• New or replacement debit cards

ATM Network

• Utilize any Happy State Bank ATM
• To access over 25,000 MoneyPass© ATM locations, click here

BE AWARE

• We will never call you asking for personal information. Unfortunately, situations like this bring out the scammers. Don’t fall for it!
• We may send informational emails to keep you apprised of developments, but we will never ask for personal information on these emails. Same as the phone calls.

WHAT THE BANK IS DOING

We encourage you to choose online options, but we are taking extraordinary measures within our branches for your health and safety.
• We have implemented enhanced and stringent cleaning processes in our branches, especially on high-touch surfaces.
• We are conducting daily executive staff meetings to monitor developments and make decisions for the safety of our customers and employees.
• We have closed our lobbies or offices to limited access by appointment only with the goal to continue providing service through the duration of this situation.
• We have moved more than 400 non-front line employees to work-at-home or remote locations to ensure physical distancing. Our IT department has ensured that we are connected and doing business.

The Happy State Bank Team is monitoring these very liquid developments. We will quickly respond to any situation that might arise. You may find additional information at the Centers for Disease Control website cdc.gov.

Thank you for your business, trust and friendship. We will get through this together.


Operational Status of Banking Locations



Abilene

One Village Drive, Suite 100  |  Abilene, TX 79606  |  325-698-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Amarillo

Taylor – 701 South Taylor Street  |  Amarillo, TX 79101  |  806-373-2265 – Lobby open by appointment only.

Express – 1000 South Buchanan Street  |  Amarillo, TX 79101  |  806-372-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Happy State Bank Loan Center – 3506 Northeast 24th Street  |  Amarillo, Texas 79107  |  806-334-2265 – Lobby open by appointment only.

Georgia – 2614 South Georgia Street  |  Amarillo, TX 79109  |  806-331-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Tascosa – 500 Tascosa Road  |  Amarillo, TX 79159  |  806-351-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Bell – 3401 Bell Street  |  Amarillo, TX 79109  |  806-352-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Teckla – 4302 SW 45th Street  |  Amarillo, TX 79109  |  806-381-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Western – 5050 South Western  |  Amarillo, TX 79114  |  806-359-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Soncy – 3423 Soncy Road  |  Amarillo, TX 79119  |  806-354-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Coulter – 5100 South Coulter  |  Amarillo, TX 79119  |  806-324-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Borger

1431 West Wilson Street  |  Borger, TX 79007  |  806-274-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Canadian

200 Main Street  |  Canadian, TX 79014  |  806-323-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Canyon

1908 4th Avenue  |  Canyon, TX 79015  |  806-655-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Dalhart

312 East 2nd Street  |  Dalhart, TX 79022  |  806-249-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Dallas/Ft. Worth

Ridgmar – 2525 Ridgmar Boulevard, Suite 300  |  Fort Worth, TX 76116  |  817-737-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Bedford – 1901 Central Drive Suite 200  |  Bedford, Texas 76021  |  817-232-2265 – Lobby open by appointment only.

North Tollway – One Hanover Park  |  16633 North Dallas Parkway, Suite 350  |  Addison, TX 75001  |  972-934-2265 – Lobby open by appointment only.

Watters Creek
– One Allen Center  |  700 Central Expressway South, Suite 120  |  Allen, TX 75013  |  972-727-2265 – Lobby open by appointment only.

Dumas

800 South Dumas Avenue  |  Dumas, TX 79029  |  806-934-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Floydada

105 South Wall Street  |  Floydada, TX 79235  |  806-983-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Happy

100 East Main Street  |  Happy, TX 79042  |  806-558-2265 – Lobby open by appointment only.

Hereford

110 North 25 Mile Avenue  |  Hereford, TX 79045  |  806-394-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Higgins

21 North Main Street  |  Higgins, TX 79046  |  806-852-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Lockney

201 North Main Street  |  Lockney, TX 79241  |  806-652-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Lubbock

19th – 4402 19th Street  |  Lubbock, TX 79407  |  806-796-2265 – Temporarily closed. ATM open. Please redirect transactions to Lubbock 98th.

98th – 4411 98th Street  |  Lubbock, TX 79424  |  806-794-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Matador

1025 Main Street  |  Matador, Texas 79244  |  806-347-2661 – Lobby open by appointment only.

Memphis

621 W Noel St  |  Memphis, Texas 79245  |  806-259-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Mobeetie

101 S. Wheeler Ave  |  Mobeetie, TX 79061  |  806-660-2265 – Lobby open by appointment only.

Olton

612 Main Street  |  Olton, TX 79064  |  806-285-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Pampa

1125 North Hobart Street  |  Pampa, TX 79065  |  806-669-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Panhandle

201 Euclid Street  |  Panhandle, TX 79068  |  806-537-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Plainview

3110 Olton Road  |  Plainview, TX 79072  |  806-296-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Shamrock

711 North Main Street  |  Shamrock, TX 79097  |  806-256-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Silverton

500 Main Street  |  Silverton, TX 79257  |  806-823-2265 – Lobby open by appointment only.

Stratford

100 North Main Street  |  Stratford, TX 79084  |  806-366-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Sunray

416 Main Street  |  Sunray, TX 79086  |  806-948-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Texline

111 North 2nd Street  |  Texline, TX 79087  |  806-362-2265 – Lobby open by appointment only. Drive-Thru lanes open.

Turkey

201 Main St  |  Turkey, TX 79261  |  806-867-2265 – Lobby open by appointment only.

Wheeler

1408 S Alan L Bean Blvd  |  Wheeler, TX 79096  |  806-826-2265 – Lobby open by appointment only. Drive-Thru lanes open.

White Deer

221 South Main Street  |  White Deer, TX 79097  |  806-883-2265 – Lobby open by appointment only.

Should you have any questions or concerns, please contact us at (800) 447-2265.