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Contact Us


Feel free to come by one of our many locations found on the Locations Page, or contact our Directors or Officers directly.

Customer Service

(806) 358-5100. Toll Free: (800) 447-2265. The operations department is opened 8:00 a.m. - 6:30 p.m. Monday - Friday.

Victim Assistance

Have you just lost a checkcard or checks and afraid you might become an Identity Theft Victim? Click here to get help!


For any concerns or complaints, please click here. This submission is confidential.


We would love to know what you think about our bank! Let us know by clicking here.

Contact the CEO

Email J. Pat Hickman, CEO of HAPPY STATE BANK, by clicking here.

Information Requests

For information pertaining to any of our products, feel free to contact us by email or the following address:


P.O. Box 68
Happy, TX 79042
Phone: (806) 373-2265

Technical Assistance - Online Tech Support

For support with our website or online banking, please call (806) 379-6654. Click here for Remote Online Assistance.

Problems/Difficulties with Website

For questions or problems pertaining to our website, email our webmaster.

You may also file complaints with our Federal or State Regulator through the means indicated below.

Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
Telephone Number: +1 (888) 851-8533

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone Number: +1 (877) 276-5554 (toll free)
Fax No.: (512) 475-1313


** The security and privacy of your information is important to us. When communicating with us via email or by feedback submission, please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security numbers, etc.) please feel free to contact a customer service representative at (806) 373-2265.

Contact Us

You may also use the email submission form below. One of our representatives will be in contact with you shortly.

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